Mobile Service Desk.iQ provides remote access to the Service Desk.iQ system, wherever you are. This mobile application provides a link between operators and engineers - tasks can be set based on the location of personnel, keeping real time records of service time, and status control of tasks.
Work performance efficiency is achieved by providing the ability to control all the processes in real time from anywhere in the world. Monitoring the work performed and awareness of employees of that monitoring increases the efficiency and productivity of workers and reduces the cost of supporting services.
Service Desk.iQ provides ability to monitor common workflow engine for effective technical support and lets respond quickly and efficiently to any transaction equipment incident or other suspicious events.
Mobile.iQ is a set of mobile solutions designed exclusively for .iQ family products in order to provide mobile access to various information resources and services.
Dashboard.iQ is an intellectual module of .iQ family products that provides data gathering function and visualizes it as vivid reports for analyzing and making decisions.
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