Customers of this level are assigned to a lower priority, then golden level. Reaction time - 6 hours, problem solving time - up to 47 hours ). 5% discount on tuition and IT-consulting services.
|Software support services|
|Detailed information about new software versions.. Clients receive detailed information about the upcoming releases of new software versions, BS / 2||+|
|Newsletter for customers. . All customers can subscribe to the BS / 2 newsletter containing company news||+|
|Knowledge Base. All visitors have access to the information base of BS / 2, for a full description of the company's software||+|
|Opportunity to participate in the forum||+|
|Software maintenance services|
|Solutions of problems related to software||+|
|Updates, Upgrades, Hot fixes||+|
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