Service Help Desk and Service Desk are a single point of processing customer orders working 24x7. Automated incident processing enables the best use of human resources, the maximum flexibility to respond to any customer inquiries.
All automatically registered incidents as well as incoming requests from clients and messages are handled by operators, and their competence in most cases helps to resolve the problem remotely.
In other cases, operators relay the incident to the professional engineers of the second level - the service departments in the respective region. All processes related to processing and resolution of incidents is managed with the help of our software solution - Service Desk.iQ.
A single phone for incident registration: +37052664549
A single e-mail for incident registration: email@example.com
Contacts of regional centres:
|Estonia||Tallinn||+ 372 6191352|
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