In developing the Cash Management.iQ system, BS/2 faced the task of ensuring seamless interaction between bank employees, who directly place orders for cash collection, and representatives of third parties, who perform collection or provide escort and security.
Over the past year, BS/2 has been actively migrating its software products to a modern IT stack. The goals of the .iQ family solutions replatforming are to increase the performance and stability of the systems, the security of storage and processing of sensitive data of banking institutions, and to improve the usability of the systems.
The webinar "Cash Management.iQ - an Innovative Approach for Cash Circulation Optimization", dedicated to the problems of organizing cash circulation and ways to solve them, was held on March 9-10 at the BS/2 Competence Center. During the webinar, BS/2 specialists talked about how modern software solutions can help organize and optimize daily cash distribution processes in the infrastructure of a financial institution. The webinar was held in English (March 9) and Russian (March 10).
Self-service banking infrastructure security is becoming a top priority for most financial institutions. DAAC Systems Integrator, with the support of BS/2 and Diebold Nixdorf, has implemented a project to protect the ATM fleet of the Moldovan bank Victoriabank from logical attacks. The project was implemented using the Intrusion Protection module tools, which is part of the Vynamic Security software package.
The BS/2 company has launched a new information website dedicated to the optimization of money circulation at cash points - CashManagementiQ.com.
Georgian BasisBank has implemented the cash flow management and forecasting software Cash Management.iQ. One of the benefits of cash management software is decreased operational costs associated with the ATM network. Cash professionals of the bank are equipped with real-time cash monitoring tools to manage the amount of CIT visits as well as cash inventory and ATM availability KPIs.
Restrictive measures related to the spread of the COVID-19 pandemic have changed the way banks serve their customers. ATMs and other terminal devices have become a real alternative to traditional service in bank branches.
The number of ATMs continues to increase in most countries of Eastern Europe and Central Asia. In 2020 this number increased by almost 10% in Georgia and Azerbaijan and more than 20% in Uzbekistan. It means that along with the rapid development of online banking and mobile services, financial institutions continue to rely on self-service devices.
Residents of Vilnius, when visiting the Unified Customer Service Center of the municipality, can evaluate the benefits of a new device offered by the Penki Kontinentai Group. The stationary temperature detection terminal is installed in the reception room of the municipality. It can be used by both visitors and employees, the number of which reaches 800 people.
In June and July 2020, ATMs of the Belgian bank Argenta were attacked by hackers. Using special software, the criminals seized control of the ATMs and withdrew all the cash that was there. The bank not only suffered financial and reputational losses, but was also forced to take out of service 143 ATMs with a similar software stack to avoid a recurrence of incidents.
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