Hardware service maintenance and software support

For a dynamic and stable business development, it is necessary to ensure the continuous operation of the equipment, as well as all systems and applications required to provide services. Reliable modern equipment, up-to-date software, as well as quick response to emergency situations will help to solve this problem.

What we offer

The use of ITIL’s best practices guarantees the high quality of the services provided and ensures compliance with contractual obligations (SLA) for service, regardless of the location of the service object.

Fast response to any emergency situations.
Diagnostics and elimination of the consequences of technical failures.
Search and elimination of vulnerabilities.
Management of software configurations and versions.
Scheduled equipment maintenance.

Why BS/2

Minimization of administrative and operational costs associated with the self-service channel and equipment maintenance.

No expenses for training and certification of specialists.

Reducing the total cost of infrastructure ownership.

Long-term transparency and predictability of costs and investments.

Reducing the amount of processed data.

Growth in key operating indicators of the self-service channel.

Use of modern technologies that meet industry standards.

Concentration of resources on the core activities of the organization.

Our services

We take care of the terminal infrastructure of banks and other financial organizations.

Awards

BS/2 software products are globally recognized and awarded with a number of international awards

BS/2 is a part of ATMIA, a leading non-profit trade organization representing the self-service banking industry worldwide.

Certificates

BS/2 is annually certified for compliance with ITIL V3, ISO-20000, and ISO-27001 standards

Best Performance 2022/2023
Banking Strategic Win 2021/2022
Best Penetration Deal on Competitor Account 2021/2022
Special Achievement Banking 2019
Metų paslauga 2018
Innovation SPIRIT Banking 2018
Product of the Year 2017
Special Achievement Banking 2017
Best Banking Solution 2016
Inovacijų prizas 2016
Special Achievement Banking 2013/2014
Best Service Banking 2013/2014