In the emerging omnichannel banking environment, it is vital that banks offer their customers an enhanced user experience. With ProFlex4, the new multivendor ATM software, banks can modernize and optimize their ATM user interfaces using the latest web technology. Moreover, new service concepts – such as cash withdrawals using a smart phone instead of a bank card, or personalized user interfaces – are easy to implement with ProFlex4. Thus banks can position themselves as modern financial service providers and allow consumers to make withdrawals much faster. True to its motto ‘omni. easy. open.’ the omnichannel solution can be deployed easily and cost-effectively and is open to multivendor operation. Banks can use it themselves to add up-to-date new offers to their ATMs and design individual user interfaces, or they can turn to Diebold Nixdorf's Software and Professional Services for development and integration. Either way, ProFlex4 opens up a new world of opportunities for banks to reach customers across all touch-points – swiftly, efficiently and cost-effectively.
ProFlex4 provides flexibility and a customer experience that will “wow” customers while maintaining protocol compatibility: