Bill Manager.iQ – Automated Data Collection and Billing

Product description

Bill Manager.iQ is a system for automatic data collection and bill generation for provided services, and for handling payments between service consumers and service providers.

The system automatically collects data on received services directly from meters, by integration with external systems or through other channels such as a web interface, customer service centers, or importing data from other systems.

Bills are generated automatically applying different combinations of tariffs, discounts/extra charges, subsidies, allowances, etc. In addition, the system distributes end user payments and settles their accounts with different service providers.

When the system is integrated with the Payments.IQ system, the end user can use different methods of payments (ATMs, info-kiosks, POSes, etc.) to pay for received services.

Features

More effective payment collection through automatic bill generation and delivery.
Minimization of human error when preparing bills through the automatic selection of customized tariffs.
Users get more convenient access to bills through "personal cabinets" that allow users to view and pay bills received .
Improved effectiveness of the employees monitoring meter readings through remote access to the required data.
Fast and timely communication and data exchange with external institutions such as providers, banks, and the postal service.
Technological base for managing service profitability and developing a client-oriented approach.
Improved service quality and customer interaction through automation.

Functions

Data is collected and processed automatically
Different services providers are added in a uniform way
Tariffs, allowances, discounts, and loyalty schemes are configured in a flexible way
Bills are generated and issued automatically
Payments between service subscribers/consumers and service providers are handled easily
Consumers can use self-service web accounts to view and pay bills received
Customer and service provider data management
Housing stock and equipment management
Housing stock status monitoring
Integration with external systems
User management and user access rights management
The system can be configured to process data coming from any kind of equipment
Automatic and manual recalculations
Notifications for late payers
Reports and analysis
Record keeping for consuming and measuring devices

Products, based on .iQ Platform

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