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Attendant Station

Description

To ensure a seamless customer journey at each self-checkout terminal, retailers must enable attendants to offer timely assistance whenever required; for example, to verify an age-restricted purchase or remove security tags.

Using the Attendant Station, retailers can enable one member of their in-store team to manage and monitor self-checkout terminals simultaneously from a single point of control – ensuring a seamless self-service journey for every customer.

Features

  • Enables one member of staff to supervise self-checkout systems
  • Delivers automated alerts whenever customers require assistance at self-service terminals
  • Supports roaming management via mobile devices, helping in-store attendants to offer faster customer assistance

CCMS

 

Specifications

System components:

  • BEETLE system
  • Touch screen
  • Waiter lock for attendant mode

Software:

  • Supports diverse operating systems
  • Ergonomic graphical user interface

Services (optional):

  • Global Deployment Services
  • Availability Services
  • Operational Services

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